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We now offer online chat services for people who have questions about treatment options, resources, and referrals. While we test these services, our online hours are limited. To connect with us outside of chat hours, please reach us 24/7 at 1-866-789-1511.

Connect online with a Recovery Specialist during the following hours.
M, W, F: 10am-3pm
T, Th: 9am-4pm

Please remember the following about chat services:

  • Online services provide information about accessing recovery support and treatment resources related to substance use disorder, mental health, and problem gambling.
  • The Washington Recovery Help Line chat service is not a crisis line. Our Recovery Specialists are not counselors.
  • This platform works best through computer access. Smart phones may not work as well.
  • We ask about the same demographic information in online services and phone calls to find the most appropriate referrals.
  • We never disclose or publicize records of conversations to third parties.
  • If you have any other specific questions about our services or how we would use or store information, please contact us.